A noise mentioned at the end of a shift is a repair. The same noise mentioned three weeks later is a tow truck and a day off the road. Drivers report from where they are, in seconds, with the photos and the odometer already attached.
Pick the vehicle — it is already theirs — say what is wrong, add a photo. The odometer, the position and the time attach themselves. It is quicker than composing a message about it.
A fault pushes to the dashboard and to your phone the moment it is filed. You can reply in the driver’s thread and tell them to stop driving before the damage is done.
| Fault | Vehicle | Status | Reported |
|---|---|---|---|
| Engine warning light | KL-2290 | Urgent | 5 min ago |
| Rear wiper not working | KL-4821 | Open | 2 days ago |
| Cracked windscreen | KL-9052 | Booked | 4 days ago |
| Brake pads replaced | KL-7714 | Closed | 12 May |
Reported, acknowledged, repaired, closed — with who did what and when. When you sell the car, or argue with a garage about the same fault twice, the record is already written.
Reporting is on the home screen from their first sign-in. There is nothing to explain and no form to design.
Category, a sentence, a photo. The vehicle, the odometer, the place and the time are already attached.
It lands on your dashboard and your phone. Reply in their thread, book the garage, and close it against the vehicle’s record.
Immediately. It pushes to the dashboard and to your phone as soon as the driver sends it, and it queues offline if they have no signal.
Yes, several — which is usually the difference between diagnosing something over the phone and sending someone out to look.
Yes. Close it against a service record and the cost and the work stay on the vehicle’s history.
Every fault stays on the vehicle, not the driver, so it survives reassignment and is there when you come to sell.
Better than the alternative. Set the severity when you triage it, and only urgent ones interrupt you.
Give your drivers a way to tell you that takes less effort than not telling you. Free to start.
Start for free